Frequently Asked Questions

When you consign your items you get paid once your item sell. You must review the website, bring in only the items we are currently accepting in great condition and we will do the rest! Once you've sorted out the best items make your appointment online via this website. Then fill out the forms online. Once we have your items we will price them and get them out into the shop. Your items will stay in the store for 3 months. At the end of the month following your three month period you can either come back for your items or your items will be donated. Your money will stay on your account for one year. You receive 30% of the selling price in cash or 40% in store credit. If you prefer not to take the time to sort your items we will sort for you and you will receive 20% of the selling price of the items. For more details on consigning please review the consignment agreement which can be found on the kids consignment and lady bugs links above!

Because we pride ourselves on selling the highest quality, name brand items possible, we often must decline items that do not meet our brand or quality standards. Please keep this in mind and try to only bring in items you would purchase pre-owned for your children. In addition, due to space restrictions, we sometimes must turn down items due to lack of demand or over-supply. Furthermore, less expensive brands tend to shrink and wear more than the higher end brands. In order to keep our items looking "like new" we limit brands to only the best!

We tag and put out over 2,000 items a week. In order to streamline the process and make the system work quickly, we need the items being dropped off to only be items we can get onto the sales floor. Therefore, consignors must only bring in brands, styles, seasons and sizes we are currently accepting. Items must be snapped, buttoned and zipped. Hairy, linty or smelly items will be automatically donated. Unfortunately, we do not have time to prep items for you. Please do not take offence if we ask you to come back and fix your items so we can get them onto the sales floor for you. We appreciate your cooperation. The faster we can move the more appointments we can get in.

 Yes! We will pull and store you unsold items if you request it. We do charge 15 cents per item to pull and bag your unsold items for you to cover the cost of labor. 

Here's how to make the MOST MONEY!
-Bring your items in clean condition - dirty items don't sell!
 Be sure to check under removable pieces such as high chair pads, trays, sheets, etc.
-Bring toys with all of their pieces. The more pieces you can find the more we can sell it for.
-Bring your clothing wrinkle-free with all of the snaps and buttons done. Clothing that looks neat and well taken care of sells the quickest for the best price! Clothing that comes in jammed into garbage bags does not stay wrinkle free.
-Wipe down shoes before bringing them. 
-Only bring current styles. Dated items do not sell. Shoppers are looking for current, in season styles and brands

 We do all of the work for you and we won't sell your items for pennies!
-Cash on the spot option for gear & furniture (just email us!).
- No consignment fee.
- No hangers required.
-We'll tag and hang it for you.
- Get paid anytime! No set payout days!
- We'll pull your unsold stuff for you at the end of the consignment period. Don't waste your time searching for your things at the end of the period.
- We have great turnover!! We advertise your items on our website and our facebook page so your things sell FAST!
- Make MORE money faster with us!  

LESS HASSLE, MORE CASH!

Yes, we are currently requiring consignment drop appointments. We are doing contactless drop off at both locations. Consignors can drop once per week, twice per month. Please see "consign" link for info on what we are accepting and to book your appointment.

Yes, once the items are entered into our computer system you are welcome to stop in for a full list of what you have dropped off.  We will print the current month only. If you'd like access to all items please sign up for our online access program. 

Yes, if you'd like your items back early we charge a 10% fee for early returns. Otherwise,  once items are dropped off for consignment they must stay at the store until the consignment period is up or until the store deems the items are unsellable, whichever comes first. 

Prices are based on current MSRP in local stores (aprox 40-70% less than current retail price).Prices are not negotiable. If you feel an item is mispriced based on current MSRP please let us know. We do take a lot of time to look up most of our items in order to correctly price them. 

We accept returns for most items, for store credit only. Items must be brought back within 5 days of purchase with original tag attached, clean and fully intact. If you purchased an item that does not function properly please contact us within 5 days of purchase. Many items that come in do not include all original pieces. We cannot accept returns of items that are missing pieces so please inspect items thoroughly before purchasing. We are not able to accept returns of products in which you do not have the original tag because we would not be able to identify the consignor. We do not accept returns on toys. NO RETURNS AFTER 5 DAYS! NO EXCEPTIONS. STORE CREDIT ONLY!

We receive daily e-mails of all recalls and check all items that come in. 
We do not sell items deemed dangerous or illegal to resell -  sleep positioners, expired or damaged car seats, etc. We are not responsible if an items comes under recall after you purchase it. Many items that do have a recall can be easily fixed with a replacement piece. If we notice an item is recalled many times we can order the replacement piece for you or instruct you on how to order it yourself. We have passed inspection by the CPSC in 2022.